Cammille L.

Cammille L. brings multifaceted experience in quality assurance and talent acquisition within the business process outsourcing industry, currently serving as a Senior Quality Assurance Specialist at TeleTech since October 2025. Her responsibilities encompass ensuring adherence to quality standards, driving process improvement, overseeing bot audit assessments, and leading continuous quality enhancement initiatives. Previously, she supported operations as a Quality Assurance Specialist, handling call evaluations, coaching, and the development of evaluation programs. Earlier, as a Talent Acquisition Shared Service Coordinator, Cammille managed candidate interviews and communications using platforms such as Applicant Tracking Systems, Excel, and SharePoint. Her professional foundation includes work in higher education as a guidance counselor and marketing coordinator at AISAT College-Fairview, offering counseling services, implementing marketing strategies, and supporting recruitment. Cammille is also a Certified White Belt in Six Sigma and proficient in Microsoft Office applications.