Candice G.

Candice G. is a seasoned Customer Service and Sales Specialist with over 12 years of experience across telecommunications, insurance, lead generation, and appointment setting. Based in Durban, South Africa, Candice excels in managing high call volumes, resolving disputes, and converting leads into qualified appointments. She is proficient with CRM systems and remote collaboration tools, crucial for her roles in appointment setting and lead generation. Her technical setup is robust, including Windows PC, fibre internet, and backup power solutions, which ensure seamless remote operations. At MM Outsourcing Solutions, Candice demonstrated her expertise by scheduling appointments across various industries and handling objections to maintain strong conversion rates. In her role at USA Global Marketing, she generated qualified leads, supporting the U.S.-based sales pipeline growth. Previously, at Rewardsco and Ignition Group, she effectively managed customer service and sales, contributing to stable performance metrics and business growth.