Carl J.
Administrative Assistant / Virtual Assistant (Open to Opportunities)
Open to offersNew to PlatformAbout
I'm an Administrative Assistant with 3 years of experience supporting healthcare operations, documentation, scheduling coordination, and customer communication in fast-paced environments. At my previous role, I managed over 500 patient and prescription records, handled 30 to 50 patient inquiries weekly through phone and in-person interactions, and owned inventory management end-to-end, including regular stock reviews and reorder coordination.
One thing I'm especially proud of is noticing a gap in how our patient records and scheduling were being tracked manually, and building a Google Sheets system from scratch to fix it, replacing error-prone manual processes and improving accuracy across all 500+ entries. I didn't wait to be asked, I saw a problem and solved it.
Beyond admin work, I've built real, hands-on experience through self-directed projects. I taught myself Zapier and built a working automation connecting Google Forms, Sheets, and Gmail, including debugging a live data error myself. I set up a test Shopify store from scratch, and I run a content brand, Tiny Table Studio, where I plan, script, and publish short-form videos across TikTok, Instagram, and YouTube Shorts using AI tools and CapCut. I also completed a short remote engagement with an Australian client and did graphics/video editing work for a US-based business brokerage.
I'm skilled in administrative support, data management, customer communication, and AI-powered productivity tools, and proficient in Google Workspace, Microsoft 365, and modern collaboration platforms like Notion and Trello, all self-taught. I use AI tools like ChatGPT and Claude daily to work faster without cutting corners on quality.
I'm known for accuracy, organization, proactive communication, and quickly adapting to new systems. I'm currently looking to bring that same reliability into remote administrative, medical VA, and healthcare support roles for AU, US, and UK clients, ideally in a long-term position where consistency and follow-through genuinely matter.
My setup is built for zero downtime: 100 Mbps fiber internet with mobile hotspot backup, UPS battery backup, and a dedicated home office, so you can count on me being available when it matters.
Why hire me
Because I bring real substance, not just a checklist of skills. In three years of administrative and pharmacy support, I managed 500+ patient records with zero errors slipping through, handled a high volume of patient communication weekly, and took the initiative to build a records tracking system from scratch when I saw our manual process wasn't working, nobody had to ask me to fix it. I'm also genuinely fluent in using AI tools like ChatGPT and Claude as part of my daily workflow, not as a buzzword, but as a real way to move faster without sacrificing accuracy. I've backed that up by teaching myself Zapier and building a real automation on my own, no formal training. I'm a fast learner who picks up new systems independently, and I take ownership of my work rather than waiting to be told what to do. I'm looking for a long-term role where reliability and initiative are genuinely valued, and I'm ready to bring that same dependability to your team starting now.
Experience
Administrative & Pharmacy Support Assistant
Rojas Pharmacy · 2020 — 2023Provided administrative and operational support in a fast-paced pharmacy setting. Built and maintained a Google Sheets system from scratch to track patient information, documentation, and scheduling, replacing manual processes and improving record accuracy across 500+ entries. Managed 30-50 weekly patient inquiries through phone and in-person interactions while maintaining professional communication standards. Owned inventory management end-to-end, including regular stock reviews, monitoring levels to prevent shortages, and placing reorders for low-stock items. Coordinated patient scheduling and prescription pickup follow-ups, helping improve appointment adherence and service continuity. Ensured accurate recordkeeping and compliance with established operational procedures while handling multiple priorities simultaneously.
Skills & Expertise
Education
- Bachelor of Science in Pharmacy (undergraduate coursework, not continuing)Emilio Aguinaldo College Cavite · 2022 — 2026
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