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Carl J. — Mid-Level Data Analyst from Philippines

Carl J.

Mid-Level Data Analyst

Philippines 6+ years
Open to offersNew to Platform
Languages
English
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About

Carl J. A. is an accomplished professional with a decade of experience spanning roles such as data analyst, content moderator, and inside sales associate. He has demonstrated his ability to deliver client satisfaction through various responsibilities including LIVE camera monitoring in Texas where he ensured security by coordinating with guards and police to prevent threats. As an Escalation Specialist II at Stealth Monitoring, based in Pasig City, he improves client business safety. In prior roles at Accenture, Inc., Carl excelled in creating social media ad campaigns utilizing platforms like TikTok, Facebook, and Instagram to drive engagement and lead generation. His technical prowess includes expertise in Power BI data visualization and digital marketing. An alumnus of Cavite State University, he holds a Bachelor of Science in Information Technology, enriching his practical experience with structured education in technology and design.

Experience

  • Escalation Specialist II

    Stealth Monitoring · 2025 — Present
    Monitored live camera feeds in the U.S. and Texas, coordinating with guards and police to prevent abnormal activities. Ensured client safety and reported any potential threats to protect their businesses.

  • Technical Support II

    Accenture, Inc. · 2024 — 2025
    Provided support for a diverse range of technical issues, facilitating resolution across multiple systems and applications. Collaborated with supervisors on customer inquiries and technical challenges from users in various time zones.

  • Inside Sales Specialist

    Accenture, Inc. · 2019 — 2024
    Created advertising campaigns leveraging platforms such as TikTok, Facebook, and Instagram. Developed tailored solutions for customer issues and implemented data-driven sales strategies to boost lead generation and client interaction.

  • Trust and Safety Quality

    Accenture, Inc. · 2017 — 2019
    Conducted quality audits for the team, managing Risk and Issue Log along with Root Cause Analysis Files. Was involved in ad-hoc tasks and maintained utilization and occupancy files, including data visualization for ended-of-day reports using Power BI.

  • Trust and Safety Analyst

    Accenture, Inc. · 2016 — 2017
    Executed quality audits and maintained Risk and Issue Log. Managed root cause analysis documentation and performed various ad-hoc tasks related to team utilization and occupancy metrics.

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