Carl H.

Carl H. is a multilingual customer service professional based in Santo Domingo, Dominican Republic. With proficiency in English, French, and Haitian Creole, he possesses hands-on experience in supporting customers within both e-commerce and healthcare environments. His expertise encompasses various responsibilities including voice support, order management, and prescription refill coordination. Carl has demonstrated strong capabilities in using CRM tools such as Oracle, Kronos, Slack, Microsoft Teams, and Microsoft Excel. He is available for full-time remote work aligning with U.S. business hours, bringing valuable customer support skills to the table, from managing orders and processing refunds to handling account assistance and documentation verification.