Carl R.
Mid-Level Operations Supervisor
Open to offersNew to PlatformAbout
Carl R. is an experienced Operation Supervisor with extensive experience in the customer service industry, having worked with leading companies such as Telus Digital Inc and Telephilippines Inc. From 2022 to 2025, he demonstrated formidable leadership skills in managing operations at Telus Digital Inc in Quezon City, Metro Manila. Prior to this, he honed his managerial capabilities from 2018 to 2022 at Telephilippines Inc. He began his career as a Customer Service Representative at Alorica RMH Teleservices Asia Pacific, where he developed a strong foundation in critical thinking and decision-making. Carl holds a Bachelor of Science in Marine Engineering from Naval State University. In a more recent role, he served as a Cold Caller with Homeaglow, showcasing his management skills in a remote capacity. Carl's educational background includes time at Our Lady of Fatima Academy, further emphasizing his long-standing commitment to personal and professional growth.
Experience
Cold Caller
Homeaglow · 2025 — 2026Engaged potential clients through cold calling initiatives.Operation Supervisor
Telus Digital Inc · 2022 — 2025Oversaw daily operations and managed team workflows.Operation Supervisor
Telephilippines Inc. · 2018 — 2022Directed operational processes and coordinated team activities.Customer Service Representative
Alorica RMH Teleservices Asia Pacific · 2016 — 2018Provided customer support and addressed client inquiries.
Skills & Expertise
Education
- Bachelor of Science in Marine EngineeringNaval State University · 2010 — 2013
- High School DiplomaOur Lady of Fatima Academy · 2006 — 2010
Interested in this professional?
Sign in as an employer to save this profile or invite Carl R. to a job.
Sign in as an employer