Carla T.

Employers should hire me because I bring more than just administrative support—I become a reliable partner who helps businesses stay organized, efficient, and focused on growth. As an Executive Virtual Assistant supporting US-based businesses, I've managed calendars, customer communication, CRM systems, appointment scheduling, lead management, applicant screening, social media support, and day-to-day operations. I take ownership of my responsibilities, communicate proactively, and consistently look for ways to improve workflows rather than simply complete tasks. What sets me apart is my initiative and resourcefulness. I don't wait to be told what to do—I anticipate needs, solve problems, and help create systems that make work easier for the people I support. I adapt quickly to new tools, maintain a high level of professionalism, and genuinely care about delivering quality work. My goal isn't just to complete tasks—it's to become someone my employer can trust, rely on, and confidentl

• Executive Virtual Assistant

  GYMGUYZ Mobile Fitness · 2024 — Present
  Oversaw daily administrative tasks to ensure efficient business operations and support for clients. Handled appointment coordination, client communications, and management of CRM systems. Created and scheduled content on social media platforms such as LinkedIn and Facebook. Engaged in lead tracking and activities aimed at business development. Contributed to marketing campaigns and efforts to enhance brand visibility.

• Social Media & Administrative Virtual Assistant

  ANMC Holistic Health · 2024 — 2024
  Responsible for creating and scheduling social media content while engaging with the audience. Provided administrative support that included client coordination and management of tasks. Aided in developing LinkedIn growth strategies and fostering online community interaction. Assisted in initiatives aimed at increasing brand awareness through strategic content planning. Maintained professional dialogue with clients and stakeholders.

• Guest Services Assistant

  Blue Lotus Hotel · 2024 — 2024
  Helped guests with inquiries, reservations, and administrative matters. Offered excellent customer service while managing daily operations of the hotel. Ensured accuracy in record-keeping and effectively coordinated guest-related issues.

• Real Estate Virtual Assistant

  Freelance · 2023 — 2023
  Managed CRM systems along with client databases and lead tracking processes. Coordinated client appointments and communications with follow-up activities. Provided assistance in transaction coordination, document management, and various administrative tasks. Conducted online research and maintained orderly business records. Supported scheduling of social media content and digital marketing efforts.

• Intern

  Department of Tourism Region XI · 2023 — Present
  Supported administrative and planning departments by preparing reports, documentation, and managing schedules. Assisted in the preparation of presentations and coordinated project activities. Maintained records while aiding in tourism-related programs and initiatives.

• Customer Service Representative – Travel Account

  Teleperformance, Davao City · 2022 — 2023
  Provided customer support through phone and email. Handled resolution of customer concerns while adhering to service standards. Managed processing of travel-related requests and account inquiries with accuracy. Maintained comprehensive records of customer interactions and transactions, contributing to overall customer satisfaction.

• Bachelor of Science in Tourism Management

  University of Mindanao · 2019 — 2023
• Senior High – HUMSS Strand

  Assumption College of Nabunturan · 2017 — 2019