Carla H.
Senior Industrial Operations Manager
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Carla H. is an accomplished executive with over 24 years of experience in the industrial, commercial, energy, education, and administrative services sectors. As Gerente General at SEMHA Servicios SRL, she has overseen full business operations, project development in infrastructure, and services management, focusing on operational logistics, integrated management systems, and human resources administration. At Electrónica Industrial y Servicios S.A.C., she held roles including Gerente de Operaciones y Servicios, achieving measurable improvements such as a 90% reduction in stock shortages and significant cost reductions in importation and manufacturing. Additionally, Carla has led IT, safety, and quality management initiatives, including the design and implementation of ERP systems and compliance certifications. Her academic roles at major universities reflect expertise in workplace safety, process optimization, and HR training within executive education and specialized programs.
Experience
Gerente General
SEMHA SERVICIOS SRL · 2024 — 2026Oversaw infrastructure and general services project development. Managed the comprehensive operations of the company, including human resources, logistics, and finance. Provided consulting in Seguridad y Salud en el Trabajo, Sistemas integrados de gestión, Logística 4.0, and Supply Chain, along with course and training planning.Docente – UCV+
UNIVERSIDAD CESAR VALLEJO · 2025 — PresentDelivered instruction in the area of Recursos Humanos as part of the Seguridad y Salud en el Trabajo program.Docente – Educación Ejecutiva
UNIVERSIDAD SAN IGNACIO DE LOYOLA · 2024 — PresentProvided teaching in Talento Humano and Habilidades Blandas within the Seguridad y Salud en el Trabajo program.Jefe de Administración General
NOTARIA TAMBINI · 2024 — 2024Handled administration and continuous improvement of processes within the administration, human resources, logistics, finance, and treasury areas. Organized resources efficiently while developing policies and procedures.Gerente de Operaciones y Servicios
ELECTRÓNICA INDUSTRIAL Y SERVICIOS S.A.C. · 2017 — 2023Directed operations pertaining to customer order management, including resource planning and post-sales at a national level. Managed preventive and corrective maintenance for plant, warehouses, and equipment while overseeing the Sistema Integrado de Seguridad, Salud Ocupacional, Calidad y Medio Ambiente.Gerente de Sistemas Integrados de Gestión
ELECTRÓNICA INDUSTRIAL Y SERVICIOS S.A.C. · 2016 — 2017Led the Sistema Integrado de Seguridad, Salud Ocupacional, Calidad y Medio Ambiente, focusing on operational safety and maintenance of equipment and infrastructure.Gerente de Tecnología y Seguridad - Jefe de Sistemas
ELECTRÓNICA INDUSTRIAL Y SERVICIOS S.A.C. · 2008 — 2016Provided technological solutions to ensure continuity of information and communication services. Developed the ERP system for the company to enhance data integrity and operational efficiency.Analista de Sistemas - Gestión de Sistemas Comerciales
SYNAPSIS PERÚ - EDELNOR · 2007 — 2008Monitored and developed processes for the Sistema Integral de Gestión Comercial Sinergia 4J.Analista de Sistemas
COSAPISOFT PROYECTO EDELNOR · 2004 — 2007Handled analysis, design, and maintenance of systems related to billing, customer service, and sales while ensuring the control of web applications for customer inquiries and regulatory agencies.Analista de Sistemas
LUZ DEL SUR S.A.A. · 2002 — 2004Managed technical, commercial, and quality systems in Edecañete, developing administrative and commercial systems to enhance customer service at branch locations.
Skills & Expertise
Education
- Master in AdministrationUniversidad del Pacífico · 2012 — 2014
- Engineer of SystemsUniversidad Nacional de San Agustín de Arequipa · 2002 — Present
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