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Carlene W. — Mid-Level Travel Consultant from South Africa

Carlene W.

Mid-Level Travel Consultant

South Africa No experience yet
Open to offersNew to Platform
Languages
English
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About

Carlene W. is a dynamic and detail-oriented professional with over 25 years of experience as a Travel Agent and business owner, currently seeking a remote/virtual role. As the Owner & Director of Hansen Travel, she has expertly managed travel logistics, specializing in visa applications and overseas student work programs. Her entrepreneurial leadership has resulted in the sustained growth of the agency, driven by word-of-mouth referrals and client loyalty. Carlene excels in travel planning & itinerary management, event planning & coordination, and business operations. In addition to this, she manages Tuck & Roll School Tuckshop, where her innovative approach leads to menu diversity and efficient service delivery. With remote work adaptability and a keen understanding of customer service, she positions herself as a valuable asset capable of providing exceptional service across time zones. Fluent in English and adaptable to U.S. time zones, Carlene ensures seamless communication and operational efficiency.

Experience

  • Owner & Manager

    Tuck & Roll School Tuckshop · 2022 — Present
    Established and managed a school tuckshop serving approximately 700 students, focusing on menu innovation with diverse dietary options. Supervised stock ordering and vendor relationships to ensure efficient operations. Implemented an online ordering system to improve service convenience and managed catering for school events while engaging with parents via a WhatsApp communication channel.
  • Owner & Director

    Hansen Travel · 2005 — Present
    Founded and led a travel agency specializing in visa applications and overseas student work programs. Oversaw all aspects of business development, including marketing, budgeting, and planning, while enhancing customer communication through advanced computer skills. Provided personalized support for visa applications and international work placements, maintaining long-term client relationships.

Skills & Expertise

Education

  • Matric/Highschool
    University of Durban
  • Travel & Tourism Diploma
    University of Durban

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