Carlet A.
Mid-Level Retail Operations Associate
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Carlet A. is a dedicated Senior Store Associate with a Bachelor of Science in Tourism Management from Bataan Peninsula State University. Over the last eight years, Carlet has cultivated a strong background in retail operations, specifically within customer service excellence, team leadership, inventory control, and store merchandising. During their tenure at Fast Retailing Philippines Inc. (UNIQLO), they managed daily store operations in managerial absence, supervised inventory ordering, and implemented layout changes per company directives. Carlet also excelled in creating staff schedules and spearheading team training to ensure operational efficiency and high service standards. Previously, as a Restaurant Manager at Shakey's, Carlet honed skills in product quality monitoring, compliance with food safety standards, and cost control through precise sales and salary expense management. Carlet is fluent in English and Tagalog, using these language skills to enhance communication across various customer service settings.
Experience
Senior Store Associate
Fast Retailing Philippines Inc. (UNIQLO) · 2017 — 2026Managed daily store operations in the absence of management. Oversaw inventory ordering and stock control, ensuring compliance with operational standards. Led assigned departments, implemented layout changes, and prepared employee schedules. Trained team members in accordance with company procedures while delivering exceptional customer service.Restaurant Manager
Robertos' Coffee & Tea · 2016 — 2017Prepared staff schedules and managed labor allocation to meet operational needs. Oversaw delivery receipts and coordinated inventory management processes to maintain accurate stock levels while generating sales reports to support budgeting decisions. Conducted regular quality checks and ensured cleanliness and organization of workstations.Restaurant Staff
Shakey's · 2014 — 2015Monitored product quality and enforced food safety standards to meet company and regulatory requirements. Managed staff schedules and labor allocation while overseeing delivery receipts and inventory management. Conducted monthly audits to identify variances in stock levels and ensured compliance with presentation guidelines.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementBataan Peninsula State University · — — 2013
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