caroline K.

Karlina C. is a motivated professional with experience in customer service and administration across telecommunications and digital business sectors. At Merchants SA, she served as a Call Centre Agent, where she effectively handled incoming calls, troubleshoot network issues, and maintained quality standards. She later advanced to the role of Outbound/Sales Administrator, where she facilitated customer order fulfillment and supported sales via phone and email. Following her tenure at Merchants SA, Karlina extended her expertise at Nutun, where she was involved in customer care services, focusing on call logging, fraud check, and financial transactions. Her administrative acumen also shines through her role with Northern Trading as a Virtual Assistant, where she performed market research, price tracking, and revenue reporting. Karlina's proficiency with Microsoft Office applications complements her strong data entry and customer relations skills.