carrie A.

Carrie Anne M., based in Antipolo City, is a dedicated Technical Support Team Leader with extensive professional experience in the technology and recruitment industries. Her tenure at Hinduja Global Solutions from 2020 to 2026 included leading BOSE Corporation's technical support teams, handling escalations, and implementing effective troubleshooting strategies. She monitored key performance indicators and service level agreements, contributing to enhanced customer satisfaction. Prior to this, she honed her recruitment skills at EMAPTA Philippines Inc., focusing on candidate management for the Australian market. Carrie Anne also showcased leadership skills as a Team Leader at IQVIA, where she communicated corporate goals and improved team efficiency. Her early career included roles in data management and marketing at QUINTILES IMS and DIGITAL ROOM PHILS INC., respectively, where she developed foundational data integrity and marketing strategy skills. Graduating from Tanchuling College with a degree in Hotel & Restaurant Management, she possesses strong backgrounds in hospitality and customer service.