Caryl L.
Senior Retail Operations Manager
Open to offersNew to PlatformAbout
Caryl L. is a results-driven professional with over 13 years of experience in the retail industry, excelling in customer service, team leadership, and store operations management. Rising through the ranks at Super Shopping Market Inc., she served as a Senior Store Manager from May 2022 to November 2025, where she oversaw overall store operations and sales performance across multiple locations. Notably appointed as Area Head, Caryl managed inventory control, budgeting, and staff across four stores. Her earlier roles included Assistant Store Manager and Supervisor, where she supported sales targets, trained staff, and handled customer service. Caryl holds a Bachelor of Science in Tourism Management from ABE International Business College. Her strategic approach and commitment to operational excellence have fostered significant improvements in customer satisfaction and sales growth throughout her career.
Experience
Senior Store Manager
Super Shopping Market Inc. · 2022 — 2025Oversaw store operations, ensuring sales performance and effective staff management. Trained and appointed as Area Head, responsible for operations and performance across four locations. Developed supervisory and management teams to meet business objectives. Handled inventory control, budgeting, scheduling, and compliance with operational standards. Enhanced customer satisfaction through leadership and service initiatives. Analyzed sales reports and applied strategies to boost profitability.Assistant Store Manager
Super Shopping Market Inc. · 2019 — 2022Aided in the management of daily operations and staff supervision. Contributed to reaching sales targets and operational goals. Addressed customer concerns while ensuring high standards of service. Assisted with tasks related to inventory management, merchandising, and scheduling.Supervisor
Super Shopping Market Inc. · 2014 — 2019Oversaw daily staff activities to ensure smooth store operations. Provided training and coaching on customer service and company policies. Evaluated team performance and upheld productivity standards. Handled customer issues in a professional manner.Customer Assistant
Super Shopping Market Inc. · 2012 — 2014Assisted customers with inquiries, purchases, and product information. Delivered excellent customer service to foster positive shopping experiences. Supported daily operations and merchandising efforts. Processed transactions accurately and efficiently.
Skills & Expertise
Education
- Bachelor of Science in Tourism ManagementABE International Business College · — — 2011
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