Caster P.
Mid-Level Healthcare Virtual Assistant
Open to offersNew to PlatformAbout
Caster P. is a Registered Medical Technologist and experienced Medical Virtual Assistant based in Cebu City, specializing in healthcare support for the medical and home care industries. At Physio2go and Beacon Home Care, Caster efficiently managed patient intake, referral processing, and appointment scheduling across multidisciplinary therapy services, while ensuring data integrity in electronic medical records and upholding HIPAA compliance through multiple certifications. With prior laboratory roles at SuperCare Medical Service Inc. and Hi-Precision Diagnostics, Caster executed specimen handling, phlebotomy, result documentation, and quality control in fast-paced diagnostic settings. Proficient in Microsoft Office Suite, data entry, and healthcare scheduling systems, Caster consistently supports care continuity and streamlines operations through meticulous record management and client communication.
Experience
Virtual Assistant
Physio2go · 2023 — 2026Handled new patient referrals from multiple healthcare providers by entering and updating data in the electronic system, verifying referral details, and confirming information with patients and referral sources. Coordinated scheduling for Physical Therapy, Occupational Therapy, and Speech Therapy appointments, ensuring alignment with therapist availability. Maintained organized records throughout the intake and assignment process.Virtual Assistant
Beacon Home Care · 2022 — 2023Managed incoming phone calls, accurately routing messages and escalating issues as necessary. Addressed client inquiries with a high standard of customer service while maintaining precise and confidential patient and caregiver records in the internal EMR systems. Oversaw scheduling and workflow by gathering essential client details and matching assignments accordingly.Senior Medical Technologist
SuperCare Medical Service Inc. · 2021 — 2022Processed payroll and billing for patients and caregivers, ensuring accuracy and timely submission. Used ClearCare to oversee caregiver schedules, client records, documentation, and service coordination. Managed front desk tasks, entered patient information into the Laboratory Information System (LIS), and endorsed patient samples to the Core Laboratory.Medical Technologist
Hi-Precision Diagnostics · 2020 — 2021Managed patient interactions at the front desk with responsibility for data entry in the Laboratory Information System (LIS) and proper endorsement of specimens to the Core Laboratory. Performed blood extractions and nasal swabs for COVID-19 testing, maintained documentation in logbooks, conducted reagent quality control, and released patient results in accordance with Turn-Around-Time (TAT) standards.
Skills & Expertise
Education
- Bachelor of Science: Medical Laboratory ScienceSan Lorenzo Ruiz College · — — 2020
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