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Catherine M. — Mid-Level Sales Compensation Analyst from Philippines

Catherine M.

Mid-Level Sales Compensation Analyst

Philippines 2-3 years
Open to offersNew to Platform
Languages
English
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About

Catherine M. is a seasoned Operations Professional with over a decade of diverse experience in industries ranging from sales compensation to customer operations. She has proven her expertise by managing global bonus records with impeccable 100% data accuracy for over 3,000 employees across Asia, EMEA, and NALA regions. Currently, as a Sales Compensation Analyst at Concentrix, she demonstrates precise execution in complex data handling and workflow optimization through the efficient use of modern tools like Google Workspace. Previously, she excelled as a Real-Time Analyst at Alorica, where she provided actionable insights by monitoring key performance indicators and ensuring business continuity. Catherine's foundation in the tech domain is bolstered by a Bachelor of Science in Information Technology from Datamex Institute of Computer Technology. Her proficiency extends to Google Workspace, Microsoft 365, and project management platforms like Asana and Trello, showcasing her adaptability and attention to detail.

Experience

  • Sales Compensation Analyst

    Concentrix · 2023 — Present
    Oversaw global bonus records for more than 3,000 employees across several regions, ensuring precise data entry with complete accuracy. Conducted audits and testing on new administrative and tracking tools to enhance workflows for directors and managers. Processed and documented monthly high-volume payouts, maintaining financial record integrity without discrepancies.
  • Real Time Analyst

    Alorica · 2016 — 2023
    Monitored daily key performance indicators, identifying trends in data to deliver actionable insights and operational recommendations. Worked closely with management on employee scheduling to ensure consistent day-to-day business operations with minimal downtime. Documented operational performance while maintaining a reputation for reliability and accuracy.
  • Customer Service Representative

    GICF · 2013 — 2016
    Handled bulk data entry, order coordination, and logistics tracking across the nation under strict deadlines. Served as the main point of contact between coordinators and delivery hubs to swiftly address and resolve fulfillment issues.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    Datamex Institute of Computer Technology · — — 2013