Cathleen S.
Junior IT Support Specialist
Open to offersNew to PlatformAbout
Ma. Cathleen S. is an experienced professional with a background in customer service, IT support, and scientific research. At Golden Arches Development Corporation (McDonald's BF Southpark Parañaque), she maintained precision in order-taking, billing, and problem-solving, contributing to efficient service in the fast-paced food industry. As IT Staff at the 2023 Muay Thai Regional Championship at Philsport Complex, she organized and verified data, managed bout scheduling, and ensured reliable documentation for sports event management. With academic experience in BS Biology majoring in Genetics and BS Applied Mathematics, Ma. Cathleen S. applies data management and analytical skills to support quantitative analysis and computational challenges. Roles in finance and publicity committees further evidence her expertise in financial tracking and content creation for organizational activities.
Experience
Service Crew
Golden Arches Development Corporation | McDonald's BF Southpark Parañaque · 2021 — 2025Ensured accuracy in order-taking and billing, highlighting attention to detail. Worked collaboratively with colleagues to accommodate special requests, exemplifying strong teamwork. Addressed customer issues promptly by utilizing problem-solving skills in various situations.IT Staff
Muay Thai Regional Championship · 2023 — PresentOrganized and validated fighter information, focusing on the precision of documentation. Developed and maintained bout lists by employing structured processes. Interfaced with event teams to resolve any scheduling conflicts, facilitating efficient project management.
Skills & Expertise
Education
- Bachelor of Science in Biology major in GeneticsUniversity of the Philippines Los Baños · 2022 — 2026
- Bachelor of Science in Applied MathematicsUniversity of the Philippines Visayas · 2021 — 2022
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