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Cayle A. — Junior Customer Service Representative from Philippines

Cayle A.

Junior Customer Service Representative

Philippines Less than 1 year
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Cayle A. is an accomplished professional with experience as a Customer Service Representative at Quantrics Enterprises Inc and a Transcriptionist in the freelancing sector. With proficient Computer Literacy and exceptional Customer Service skills, Cayle adeptly assisted customers during their queries ranging from billing to technical issues, ensuring high levels of satisfaction by resolving account concerns. Cayle demonstrated strong capabilities in Effective Communication and Critical Thinking, essential for translating English subtitles into Tagalog for Japanese dramas within set deadlines. Academically, Cayle pursued a Bachelor of Science in Civil Engineering, majoring in Construction Engineering, with a solid academic record from STI Ortigas-Cainta. Cayle is fluent in English and a native speaker of Tagalog, ready to apply this diverse skill set in challenging environments.

Experience

  • Transcriptionist

    Freelancing · 2021 — 2021
    Translated English subtitles to Tagalog for various Japanese dramas, adhering to client deadlines.
  • Customer Service Representative

    Quantrics Enterprises Inc · 2020 — 2020
    Assisted customers by addressing billing inquiries, technical issues, and accounting concerns to ensure satisfaction and resolve account-related problems.

Skills & Expertise

Education

  • Bachelor of Science in Civil Engineering
    STI Ortigas-Cainta · 2018 — 2021
  • Senior High School
    STI Ortigas-Cainta · 2016 — 2018

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