Chandani
Senior Strategic Program Manager
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Chandani S. is a seasoned Strategic Program Manager with over 14 years of expertise in driving complex, cross-functional initiatives in AI, digital transformation, fintech, and enterprise platforms. Based in Gurugram, India, she has successfully led large-scale GenAI programs at Deutsche Telekom Digital Labs, orchestrating cross-functional engineering and product teams to deliver enterprise-wide AI capabilities, and establishing robust program governance frameworks. Her role at Omnifi AI Technology Pvt. Ltd. involved directing digital transformation programs across various finance platforms, aligning product execution with corporate objectives. At Arthmate Tech Pvt. Ltd., Chandani led the strategic planning and delivery of a fintech platform for P2P lending in a regulated environment. Experienced in program and collaboration tools like JIRA, SharePoint, and Confluence, she is adept at managing AI-assisted workflows and GenAI product delivery. Chandani holds an MBA from the University of Sheffield and is deeply committed to leveraging AI and data for sustainability and public impact.
Experience
Senior Manager – Technical Program Management
Deutsche Telekom Digital Labs · 2024 — 2026Oversaw the complete delivery and governance of Deutsche Telekom's flagship GenAI platform, coordinating efforts among engineering, AI/ML, and product teams to implement a cohesive product roadmap and provide enterprise-wide AI functionalities. Established governance frameworks for quarterly planning, roadmap evaluations, executive steering forums, and retrospectives, aligning strategic business goals with measurable delivery outcomes. Collaborated with Product Owners and engineering leaders to define high-value initiatives and ensure that delivery aligned with organizational aims. Enhanced program health visibility for senior leadership through executive reporting, release governance, and tracking mechanisms.Associate Director
Omnifi AI Technology Pvt. Ltd. · 2023 — 2024Directed the successful implementation of four strategic digital transformation programs across Collections, MSME Lending, and Auto Finance platforms, ensuring product delivery met business objectives and customer demands. Managed all phases of product delivery, fostering collaboration among diverse teams in Product, Engineering, Design, and Quality Assurance. Facilitated the development of Minimum Viable Products (MVPs) for the Collection Portal and Collection Mobile App, driving early business usage and establishing a basis for continuous improvement.Associate Director
Arthmate Tech Pvt. Ltd. · 2023 — 2023Supervised the comprehensive planning and delivery of a fintech platform for Peer-to-Peer (P2P) lending, aligning technology implementation with regulatory requirements and market demands. Led a cross-functional team, promoting accountability and high-performance delivery practices. Developed governance frameworks that supported resource management and risk mitigation, ensuring consistent project execution.Project Manager / Scrum Master
Awign Enterprises (Contracted to Infosys Technologies) · 2021 — 2023Managed the entire delivery process for strategic technology projects supporting a major banking platform for NatWest Group, ensuring alignment with business goals and quality benchmarks. Presented program milestones, risk assessments, and mitigation plans to stakeholders, facilitating informed governance. Implemented project planning, budgeting, and resource allocation processes to support effective portfolio management.Quality Engineer (Senior)
S&P Global · 2011 — 2019Provided over eight years of quality assurance for multiple enterprise web and mobile products, working closely with product managers and development teams to enhance continuous improvement processes. Mentored a group of trainee quality engineers and created onboarding materials, facilitating faster integration into the team. Automated testing scripts to optimize resource usage and managed risks to uphold product quality standards.Trainee Games Tester
Arctern Consulting Pvt. Ltd. (EA Games) · 2010 — 2011Worked with senior test engineers to develop testing strategies and execute test cases, contributing to the quality assurance for game releases. Participated in regression testing cycles, ensuring that defect fixes and new features did not introduce unforeseen issues.
Skills & Expertise
Education
- MBAUniversity of Sheffield · — — 2020
- B.E. (Computer Engineering)University of Rajasthan · — — 2009
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