Chantelle M.

Serves as a lead investigator managing intricate integrity, compliance, and forensic matters from initial intake to final resolution, including conducting evidence analysis, interviews, and overseeing remediation planning and monitoring. Develops high-stakes written materials, such as investigation reports tailored for legal scrutiny and potential court use. Implements data-driven methods for assurance and investigative tasks, focusing on transactional analysis, reconciliations, and flow-of-funds to uncover discrepancies and better understand fact patterns. Provides strategic advice to senior leadership regarding investigation results, control deficiencies, and corrective measures while collaborating closely with stakeholders in Legal, HR, Internal Audit, Finance, IT, and Security. Leads Learning & Development initiatives for Forensics Africa, creating curricula, training facilitators, and managing the learning budget, alongside monitoring continuing professional development. Functions as a member of the Global Forensics L&D forum to align curriculum across different regions. Engages in people leadership as a recruiter and career counsellor, assisting with performance guidance and coaching for various levels within the organization. Manages working-capital practices concerning collections cadence, debtor days, credit considerations, and supplier-term management within portfolio boundaries. Participates in client risk governance with AML-aligned onboarding exposure for client acceptance and risk assessment.

Oversaw the management and execution of investigations and disputes in collaboration with litigation and labor law teams, producing credible written outputs for legal and disciplinary processes. Handled multiple simultaneous engagements against tight deadlines while managing budgets, invoicing, and quality assurance across all deliverables. Investigative areas encompassed commission fraud, internal insurance fraud, director misconduct, employee issues, sexual harassment cases, Section 34 affidavits, Reserve Bank inquiries, and procurement-related investigations. Crafted tender submissions for advisory positions and delivered pro bono fraud-awareness training to community audiences and prosecutors.

Created and implemented quality and risk management training resources and was selected to conduct quality reviews in London. Managed the simultaneous delivery of large, complex engagements, including supervising team performance, overseeing budgets, invoicing, and ensuring compliance with delivery governance. Provided dispute services relating to loss quantification and valuation disputes, as well as anti-bribery and corruption initiatives, integrated into internal audit activities.

Directed engagements from inception to completion, handling scoping, work programs, budgets, and the review processes for junior staff outputs. Conducted procurement investigations, contract-related loss quantifications, and reviews related to corruption, in addition to supporting non-technical aspects of cyber-crime investigations. Developed audit procedures to address allegations of fraud within audit clients while connecting forensic technology results to financial reporting.

Executed forensic and dispute-related engagements, including contract assessments and quantifications related to over-invoicing, procurement discrepancies, debtors fraud, asset sale discrepancies, and compliance matters. Contributed to the ISA 240 audit support initiative by assisting audit teams in tailoring procedures for significant fraud risks and supplying evidence for disciplinary investigations. Coordinated the planning and operational logistics for a Forensics Academy for EY Africa.

Completed audit articles at a Big 4 firm across sectors including FMCG, financial services, asset management, engineering, and medical schemes. Gained a solid foundation in IFRS through audit training, with secondments to internal finance for lease accounting under IFRS and to forensics to execute both audit and forensic duties concurrently.