Charisse S.

Charisse M. is an experienced Customer Service Representative specializing in the retail and fintech sectors, with professional tenure at Alorica Philippines, Inc. and Task Us Fort Excellence. At Alorica, she supported financial accounts focused on credit card and statement of account collections, while at Task Us she provided customer support for fintech financial accounts. Charisse leverages Microsoft Excel for data organization and reporting, creates impactful presentations with Microsoft PowerPoint, and utilizes CRM platforms such as Salesforce, HubSpot, and GHL for workflow and client management. She is also familiar with virtual assistant tools including Zoom, Slack, Trello, Notion, and Asana for task management and communication, reflecting her adaptability in digital work environments. Charisse completed a senior high academic track in Accountancy, Business, and Management, emphasizing accounting, finance, and business operations.