Charisse B.

Charisse D. is a Virtual Assistant and Customer Support professional with comprehensive experience in BPO, retail, hospitality, and online environments. She excels in managing social media platforms, creating, and publishing content on Facebook, Instagram, and TikTok, and employs her expertise in content creation using tools like Canva and CapCut. With a solid background as a Business Owner and Social Media & Administrative Assistant from 2022 to 2025, Charisse D. managed daily operations, handled customer inquiries, processed orders, and maintained business records. As a Chat Moderator at Evolution, she provided real-time customer support and documented interactions thoroughly. Her previous role at Teleperformance involved assisting customers with billing and service-related inquiries, culminating in a robust ability to resolve issues while meeting quality standards. With a Bachelor's degree in Public Administration from Cebu Technological University, she combines organizational prowess with a keen attention to customer experience.