Charles E.
Mid-Level AI and Automation Systems Engineer
Open to offersNew to PlatformAbout
Charles E. is an accomplished AI & Automation Systems Engineer based in Lagos, Nigeria, with over four years of expertise in developing production-grade automation systems across diverse sectors, including healthcare, SaaS, marketing, education, fitness, and real estate. His proficiency in utilizing tools like n8n, Zapier, and OpenAI has enabled him to deliver more than 16 end-to-end automation systems, significantly reducing manual operations by up to 90% and enhancing response times by 70%. Currently, as a Systems Engineer at Manifest Media, he enhances operational systems for scalability, while his role as an AI Business & Productivity Coach involves guiding professionals to integrate AI solutions into their operations. Charles also designed CRM and automation systems at Qoollege and FitLaunch Digital, improving lead generation and customer interaction processes. His educational background includes a Master's in Data Science from the University of Nigeria and a Bachelor's in Computer Science from Yaba College of Technology.
Experience
Systems Engineer / Automation Specialist
Manifest Media · 2026 — PresentConstructed CRM systems, hiring pipelines, and project management structures utilizing Airtable, Monday.com, ClickUp, and Notion, enabling a unified operational framework. Enhanced automation workflows through Zapier, n8n, and Make to streamline inter-team processes. Integrated various tools across client technology ecosystems and developed reporting dashboards to enhance real-time operational insights.AI Business & Productivity Coach
Leland · 2026 — PresentProvided coaching to professionals and entrepreneurs on implementing AI tools and automation workflows in their business operations. Assisted clients with auditing and simplifying their technology stacks to focus on lean, scalable automation. Delivered a live group session, 'AI Automation Fundamentals,' in April 2026, discussing Airtable, Make, Zapier, and n8n.GoHighLevel CRM & Automation Specialist
Qoollege · 2026 — 2026Developed CRM pipelines for various segments, including core students and international students, along with concierge clients and partners. Established automated workflows for lead alerts, confirmation emails, SMS, and customer onboarding. Implemented a tagging and segmentation system and integrated GoHighLevel with qoollege.com using webhooks and Make.Automation Systems Engineer — Customer Support & Booking System
Restaurant Client · 2026 — 2026Created a three-workflow AI-powered web chat system in n8n to manage the complete customer journey from initial contact to booking confirmation. Ensured the system automatically identifies returning customers and processes reservation requests. Integrated Airtable as the primary data layer, implementing validation and error handling.CRM Funnel & Marketing Automation Specialist
FitLaunch Digital · 2025 — 2026Designed a branded website using Claude Code while embedding a GoHighLevel funnel into it for visitor-to-lead conversion. Created a high-impact landing page and automated email sequences that guide leads through the pipeline, ensuring seamless engagement.Voice Automation Architect — Healthcare Appointment Schedule
Canaan Healthcare Solutions · 2025 — 2026Developed a production-grade AI voice agent utilizing Vapi and n8n for patient intake and appointment bookings. Implemented conflict-resolution logic and automated communication through Gmail for confirmations and reminders, allowing staff to focus on in-clinic support.Systems Automation Engineer — Real Estate Investment
Real Estate Investment Firm · 2025 — 2026Formulated a comprehensive automation system in n8n to manage incoming property leads, channeling them into a centralized Google Sheets CRM. Integrated OpenAI for instant investment analysis and established Slack notifications for lead alerts.Automation Engineer — Recruiting and Hiring Pipeline
Recruiting Agency · 2025 — 2025Engineered an AI-powered resume screening pipeline with n8n and OpenAI to automate application scoring against job criteria. Developed a technical interview system triggered post-screening, capturing transcripts and scheduling interviews automatically.Zapier Automation Specialist — eCommerce Operations
Independent Consulting · 2024 — 2025Constructed event-driven workflows connecting Shopify, Airtable CRM, Gmail, and Slack for efficient customer lifecycle management. Designed automation sequences incorporating validation logic and customer tracking mechanisms.
Skills & Expertise
Education
- Master of ScienceUniversity of Nigeria
- Bachelor of ScienceYaba College of Technology, Lagos, Nigeria