Charlyn G.

Charlyn G. is a licensed Civil Service Exam professional with over five years of experience in customer service and technical support across diverse industries. Currently holding the position of an order entry agent at Alorica Inc., she is responsible for processing and managing customer orders with precision, as well as addressing inquiries related to order and shipment status. Previously, she served as an assistant restaurant manager at Dannibee Foods Corp., where she supported store targets by managing daily operations, ensuring food safety, and implementing sales initiatives. With a Bachelor of Science in Hospitality Industry Education, Charlyn excels in leveraging Customer Relationship Management (CRM) tools, technical troubleshooting, and conflict resolution to enhance customer satisfaction and improve team efficiency. Her proficiency in communication through phone, email, and live chat support, along with skills in data entry and general virtual assistance, reinforces her ability to deliver exceptional service and support.