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Charmaine M. — Mid-Level Virtual Assistant from Philippines

Charmaine M.

Mid-Level Virtual Assistant

Philippines No experience yet
Open to offersNew to Platform
Languages
English
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About

Charmaine B. is a highly organized and tech-savvy Executive Virtual Assistant with a Bachelor’s degree in Information Technology, based in General Santos City, Philippines. She has a robust background in administrative operations, data management, and premium client relations. Charmaine effectively streamlines workflows, manages confidential records with discretion, and provides high-level administrative support. Her technical proficiency includes adeptness at mastering new software, which optimizes daily operations. At the Local Civil Registrar, she streamlined document archiving systems, improving efficiency. Her role at Sta. Ana Farmacia involved comprehensive administrative support, inventory management, and customer service, contributing to high satisfaction ratings. At Doyen Spa, she ensured premium client care, enhancing client retention and satisfaction. Charmaine’s technical skills include proficiency in Microsoft Office and basic photo editing, which are essential in supporting IT and operations efficiently.

Experience

  • Administrative & Data Operations Assistant (OJT)

    Local Civil Registrar · 2025 — Present
    Oversaw the precise encoding and digital storage of confidential government documents. Enhanced file retrieval systems to boost operational efficiency and decrease client wait times. Acted as the primary contact for client inquiries, ensuring clear and professional communication.
  • Client Experience Specialist / Therapist

    Doyen Spa · 2016 — 2017
    Provided tailored care and communication to premium clients, focusing on retention and satisfaction. Ensured organizational standards and maintained a professional environment in a high-paced setting.
  • Customer Service & Operations Specialist

    Sta. Ana Farmacia · 2008 — Present
    Delivered comprehensive administrative assistance to support daily business operations. Handled and reviewed inventory records for medicines and supplies, aiming to reduce discrepancies. Addressed customer inquiries effectively, fostering a strong rapport with clients.
  • Healthcare Administrative Support (OJT Roles)

    Dr. Jorge P. Royeca Hospital & R.O. Diagan Hospital · 2006 — 2007
    Organized medical records, patient files, and important documentation with precision. Assisted healthcare executives and nursing staff in daily operations, logistical tasks, and patient care management. Excelled in high-pressure environments that demanded effective multitasking.

Skills & Expertise

Education

  • Bachelor of Science in Information Technology
    Goldenstate College · 2025 — 2026

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