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Charmaine E. — Junior Administrative Assistant from Philippines

Charmaine E.

Junior Administrative Assistant

Philippines 1-2 years
Open to offersNew to Platform
Languages
EnglishTagalog
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About

Charmaine A. is a highly motivated Virtual Assistant based in Sorsogon, Bicol, Philippines, with a robust foundation in administrative and customer support. She brings over a decade of experience serving as a Legal & Administrative Assistant for the Municipal Government of Gubat, where she meticulously drafted legal documents and conducted extensive research on local governance laws. Her ability to synthesize complex legal information into concise policy recommendations has proven invaluable. In addition to her public sector experience, Charmaine has worked in customer support as a Technical Support Representative with Harte Hanks, Inc., enhancing her problem-solving abilities via multiple communication platforms. She also taught English online through Hogan, demonstrating her adaptability and strong communication skills. Well-versed in email management, data entry, and customer support, Charmaine is proficient in tools like Google Workspace, Microsoft Office, and Canva, and is open to remote work across various time zones. Her academic background includes a Juris Doctor degree and a Bachelor of Science in Sociology.

Experience

  • Legal & Administrative Assistant

    Municipal Government of Gubat, Sorsogon · 2016 — 2026
    Drafted and reviewed municipal ordinances, resolutions, and memoranda to ensure legal accuracy and compliance with regulatory requirements. Conducted legal research on local governance laws and assisted in preparing committee reports and legislative documents. Coordinated with local officials to gather data for legal documents and maintained organized legal records to enhance accessibility and efficiency.
  • Online ESL Teacher

    Hogan · 2023 — 2024
    Led online English lessons for international students, managed schedules, and tracked student progress, which enhanced communication and adaptability.
  • Technical Support Representative

    Harte Hanks, Inc. · 2014 — 2016
    Provided assistance to customers through phone, chat, and email. Efficiently resolved issues while maintaining accurate records, leading to the development of strong communication and problem-solving skills.

Skills & Expertise

Education

  • Bachelor of Science in Sociology
    Polytechnic University of the Philippines · 2014 — Present
  • Juris Doctor
    Aemilianum College, Inc. – College of Law