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Charmaine J. — Mid-Level Virtual Assistant Specialist from Philippines

Charmaine J.

Mid-Level Virtual Assistant Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
EnglishTagalogKorean
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About

Charmaine J. is an accomplished professional with a rich background in administrative support and digital marketing. Her diverse experience spans roles as an Accounts Transaction Specialist and Executive Assistant at VFG Associates, where she excelled in creating Annuity Policies, managing executive schedules, and ensuring seamless communication via email. At My Hotel Reputation, she thrived as a Reputation Specialist, enhancing guest experiences for major hotel chains by promptly addressing reviews. Her role at Legacy Digital Agency as a Digital Marketing Associate saw her boosting social media engagement through strategic content creation. Additionally, her tenure as a Content Writer and Social Media Manager provided invaluable experience in crafting personalized copy and fostering community interaction. Fluent in multiple languages, Charmaine J. demonstrates excellent verbal and written communication skills, strong conflict resolution, and the ability to remain calm under pressure. She adapts quickly to dynamic environments, contributing effectively to multicultural teams.

Experience

  • Accounts Transaction Specialist for Annuities and Insurances / Scheduling Specialist / Executive Assistant

    VFG Associates · 2024 — 2026
    Created Annuity Policies using Firelight, ensuring completion within two days. Arranged schedules for Agents and Clients while facilitating smooth daily client meetings. Managed the Company President's emails, ensuring timely responses.
  • Reputation Specialist

    My Hotel Reputation · 2022 — 2024
    Responded to guest reviews for hotel chains like Marriott, Wyndham, and La Quinta to create a positive impression. Crafted personalized responses to enhance the guest experience and promptly handled replies to avoid escalation of negative feedback.
  • Digital Marketing Associate

    Legacy Digital Agency · 2022 — 2024
    Produced Instagram posts and a fitness guide utilizing Canva. Enhanced daily Instagram engagements and generated organic leads through sell-by-chat strategies.
  • Content Writer, Social Media Manager

    Virtually Integrated Administrative Assistant · 2021 — 2022
    Developed copy for social media and advertising posts while writing blogs for the company and its clients. Engaged with clients' social media accounts and community pages to build rapport.

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