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Charne P. — Mid-Level Sales Consultant from South Africa

Charne P.

Mid-Level Sales Consultant

South Africa 6+ years
Open to offersNew to Platform
Languages
English
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About

Charnè P. is an experienced Administrative & HR Professional and Sales Consultant with over six years in high-volume sectors including health products, automotive sales, retail, and credit solutions. Currently engaged at Wurth SA, she is adept at managing customer relationships, generating leads, and achieving sales targets within the automotive sector. Her professional expertise encompasses CRM Database Management, compliance with POPI and Fit & Proper standards, and end-to-end sales order processing, including invoicing and credit administration. Throughout her tenure at companies such as Get Savvi Health and Credit Gain Genie, Charnè provided onboarding and coaching support, handled complex customer queries, and ensured rigorous data accuracy. Bilingual in English and Afrikaans, she is completing a Higher Certificate in HR Management Practices to further deepen her operational insights.

Experience

  • Sales Agent

    Wurth SA · 2023 — Present
    Engaged with potential and existing customers via phone and email to generate leads, promote new products, and achieve daily, weekly, and monthly sales targets, primarily within the automotive sector. Responsible for building and nurturing long-term customer relationships, addressing inquiries and complaints, and ensuring high-quality service and support. Prepared and dispatched quotes and proposals, managed order processing, confirmed product availability, and ensured on-time deliveries. Updated customer information in the CRM database, generated sales reports, and assisted with invoice accuracy and payment collections.

  • Telesales Agent

    Get Savvi Health · 2020 — 2023
    Conducted sales of health products and services through inbound calls, identifying customer needs and explaining relevant product features. Handled customer objections and recommended suitable upsells while maintaining precise client information in CRM systems. Validated banking details and ensured compliance with POPI, Fit & Proper, and internal SOPs, all while resolving complex customer queries professionally.

  • Sales Agent

    Credit Gain Genie · 2019 — 2020
    Processed inbound sales calls by assessing customer needs, clarifying product features, and promoting appropriate upsells. Maintained accuracy in updating customer information within CRM systems and validated banking information. Ensured compliance with POPI, Fit & Proper, and internal Standard Operating Procedures while managing customer queries and complaints efficiently. Provided support for new agents through side-by-side coaching and consistently met designated sales targets.

  • Retail Sales Assistant

    Contempo · 2018 — 2018
    Engaged with customers in a retail setting, assisting with sales operations and facilitating a positive shopping experience.

  • Till Operator and Sales Assistant

    Woolworths · 2017 — 2018
    Managed till operations and assisted customers with their purchases, contributing to a smooth checkout experience.

Skills & Expertise

Employee OnboardingCustomer ServiceSales

Education

  • Higher Certificate in HR Management Practices
    Boston City Campus · — — 2025
  • Matric
    Belhar High School · — — 2016

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