Chaylie T.

Chaylie T. is a dedicated Virtual Patient Care Coordinator with over two years of experience supporting 13 multi-location physical therapy clinics within a fast-paced healthcare environment. She excels in patient scheduling, appointment coordination, and insurance verification, ensuring seamless communication between patients and clinical teams while adhering to HIPAA compliance. Chaylie effectively manages high-volume administrative tasks, maintaining accurate medical records through proficiency in EMR/EHR systems, Google Workspace, and Microsoft Office. Notably recognized for her exceptional organizational capabilities and effective communication, she ensures clinic operations run efficiently and provides a superior patient experience. Previously serving as a Medical Virtual Assistant and Medical Receptionist, she is adept at coordinating virtual patient check-ins, patient onboarding, and handling both inbound and outbound communications to address patient inquiries and discuss their benefits.