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Chelsea C. — Admin Support | Social Media Manager | Real Estate ISA | Customer Support Specialist from Philippines

Chelsea C.

Admin Support | Social Media Manager | Real Estate ISA | Customer Support Specialist

Philippines 3-6 years 40000 - 50000 USD per month
Open to offersNew to Platform
Languages
EnglishTagalogCebuano
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About

Chelsea C. is an experienced Customer Support Specialist with a background in real estate, healthcare, and digital consulting. At Digital Alpha Consulting, she led the Inside Sales Agent (ISA) Department with responsibilities including SMS lead generation, appointment setting, and managing client inquiries via platforms such as Basecamp and live chat. Her recent role further emphasized her expertise in social media management, where she handled end-to-end YouTube operations, Facebook content scheduling, and live online engagement. Previously, as a General Office Clerk at Azarya Ventures Corp. in the real estate sector, Chelsea managed client records, financial documentation, and appointment scheduling. She also gained hands-on experience as a Medical Virtual Assistant at Brooklyn Medical Supply, focusing on data entry, insurance verification, and billing processes.

Proficient in tools like GoHighLevel, Trello, Asana, and Active Campaign, Chelsea brings solid administrative and content management skills to dynamic business environments.

Experience

  • Admin Support & Social Media Manager

    N/A · 2025 — 2026
    Managed end-to-end Youtube channel's operations Adding Ad placements in videos Creating tasks Managed workflow Create, schedule and published daily post in Facebook Warm up Facebook and Gmail new accounts Create AI voice-over

  • Real Estate ISA

    Digital Alpha Consulting · 2022 — 2025
    Oversaw lead management and headed the ISA Department. Engaged in SMS lead generation and appointment setting. Responded to client inquiries and complaints via Basecamp.

  • Medical Virtual Assistant

    Trainee - Brooklyn Medical Supply · 2025 — 2025
    Processed and encoded medical items based on physicians’ prescriptions. Verified patient information and details about insurance coverage for medical supplies. Conducted insurance eligibility checks before item processing and ensured the accuracy and completeness of documentation for billing and approval.

  • Customer Support Specialist

    Circle of Greatness · 2024 — 2025
    Managing Customers Inquiries via live chat, email and otherplatform Engaging in Facebook, IG, Zoom and other online groups Moderating Live Coaching Class

  • General Office Clerk

    Azarya Ventures Corp. (Real Estate) · 2019 — 2021
    Scheduled appointments and welcomed customers or visitors. Managed office files and records, both hard copies and digital formats, through encoding, formatting, updating, and monitoring. Recorded client payments, including cash, check, bank, and remittance details in worksheets, cash receipts, and statements of accounts. Assisted customers by addressing their concerns and inquiries through email and the Facebook page.

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