Cheno M.

Worked under the Xfinity Telecommunications account. Engaged with customers through phone, email, and chat to respond to inquiries, troubleshoot technical issues, and process orders or changes. Provided sales support for packages and ensured customer satisfaction while maintaining accurate records and working with internal teams to address customer concerns.

Managed the receipt, inspection, documentation, and storage of incoming goods and shipments. Supervised the receiving team, ensured inventory accuracy, and collaborated with various departments to enhance overall supply chain operations while maintaining safety and regulatory compliance.