Cherielyn D.

Cherielyn D. is a seasoned Customer Service Representative and Virtual Assistant with hands-on experience in the financial, travel, entertainment, e-commerce, and medical insurance domains. With roles at Telus International Philippines and as an eBay Customer Support specialist, Cherielyn efficiently managed international accounts, specializing in retention, resolution management, and ambassador support functions. She is proficient in Salesforce, order processing, and product research, providing customer support through email and chat across platforms such as GSuite and Asana. Additionally, Cherielyn handled product listing and data entry duties for e-commerce, verified medical insurance for a licensed broker agent, and managed appointments. She holds a Bachelor of Elementary Education and is a licensed professional teacher.