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Cherlene J. — Junior Amazon Operations Assistant from Philippines

Cherlene J.

Junior Amazon Operations Assistant

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Cherlene J., an accomplished Amazon VA and Bookkeeper, offers nearly four years of refined expertise in the e-commerce industry, markedly with Amazon operations. As a trusted professional, she manages full-cycle bookkeeping alongside intricate tasks like inventory management, FBA shipment monitoring, and account health supervision. Her role encompasses daily sales recording and producing monthly profit and loss reports with precision. Cherlene's academic background includes a Bachelor of Business Administration, majoring in Financial Management, from Monkayo, Davao de Oro. Her hands-on experience at The Generics Pharmacy and Lock Sourcing Ltd illustrates her capability to improve operational workflows and facilitate seamless transactions for business owners. She maximizes Amazon efficiency through diligent inventory control and customer service, aided by her skillfulness in using systems like Quickbooks and Google Sheets. Her contributions ensure data confidentiality and accuracy, creating a dependable environment for business growth.

Experience

  • Amazon Operation Assistant and Bookkeeper

    Zerowastely · 2024 — 2026
    Managed comprehensive bookkeeping tasks including daily sales, refunds, Amazon fees, and operating expenses documentation. Prepared weekly and monthly business reports that encompassed sales performance, inventory status, and account health metrics. Ensured efficient daily operations through strategic task scheduling and email management, contributing significantly to organizational efficiency.
  • Amazon Virtual Assistant

    Lock Sourcing Ltd · 2023 — 2024
    Reconciled physical stock with system data to resolve issues related to stranded, unfulfillable, and missing inventory. Tracked shipments from suppliers to Amazon fulfillment centers, following up on any delays or discrepancies. Coordinated with freight forwarders and prep centers to ensure compliance with Amazon packaging and labeling requirements. Handled order inquiries, delivery issues, and refund requests while utilizing the 'Request a Review' feature and Amazon Vine to enhance product review counts. Recorded daily sales and operating expenses using QuickBooks and managed email correspondence, task scheduling, and document organization.
  • Bookkeeper | Cashier | Inventory In-Charge

    The Generics Pharmacy - Philippines · 2016 — 2023
    Updated the general ledger by posting transactions and reconciling accounts. Processed invoices, tracked payments, and followed up on outstanding balances. Analyzed historical sales data, market trends, and demand forecasts to predict inventory requirements. Oversaw the receipt, storage, and distribution of inventory in accordance with established procedures. Managed FBA inventory removals and resolved stranded inventory issues while creating FBA inbound shipment plans in Amazon Seller Central that included box contents and shipping workflows. Addressed order inquiries and product questions in a professional manner, monitored buyer-seller messaging for escalations, and reconciled Amazon Seller Central payouts with bank statements, resolving discrepancies.

Skills & Expertise

Education

  • Bachelor of Business Administration (Major in Financial Management)
    Monkayo, Davao de Oro, Philippines · 2012 — 2016