Cherrie M.
Junior Virtual Assistant
Open to offersNew to PlatformAbout
Cherrie Mae T. is an experienced Virtual Assistant with a background in customer service, email management, and administrative support. Having managed email correspondence at Concentrix from November 2023 to May 2025, she ensured prompt responses and organized digital communication, while handling confidential information with professionalism in the BPO sector. At Il Makiage from June to December 2025, Cherrie Mae T. oversaw clients’ social media accounts, created content using Canva, scheduled appointments, and processed payroll, invoices, and collections, demonstrating capabilities in both social media management and finance administration. Earlier, she worked as a Call Center Agent - Voice at iQor, assisting retail customers with product inquiries and billing. She is fluent in English and Tagalog, supporting businesses in English-speaking and Philippine markets.
Experience
Email Managment
Concentrix · 2023 — 2025Oversaw high-volume email correspondence by responding promptly and maintaining organized communication, while managing confidential information with discretion.Email Support
Il Makiage · 2025 — 2025Handled client social media accounts by creating and posting Canva designs, arranged weekly appointments and meetings, and managed payroll, invoices, and collections.Call Center Agent - Voice
iQor · 2013 — 2014Responded to inbound and outbound customer service calls for a retail account, provided support with product inquiries, order tracking, returns, and billing concerns while focusing on customer satisfaction.
Skills & Expertise
Education
- Degree not specifiedGenerso College of Arts and Sciences · 2008 — 2012
- EducationUniversity of Immaculate Conception
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