Cheryl A.
Senior Operations & Executive Support Specialist
Open to offersNew to PlatformAbout
Cheryl A. is an experienced Virtual Assistant · Operations & Executive Support Specialist based in Kisumu, Kenya, with over 8 years supporting leadership in the public sector, education, and hospitality. Her recent role as Operations Lead & SCM Officer at the County Government of Kisumu involved managing procurement coordination, maintaining compliance and audit-ready documentation, and introducing structured workflow and reporting systems using tools like Google Workspace and Excel. At Siaya Institute of Technology, Cheryl reinforced operational efficiency by managing inventory systems, vendor communications, and procurement data tracking, while earlier at Pinecone Hotel Ltd, she oversaw order processing, inventory coordination, and meticulous record-keeping. She is adept in calendar & inbox management, vendor management, and remote support platforms such as Asana and Trello to enable seamless business operations.
Experience
Operations Lead & SCM Officer
County Government of Kisumu · 2021 — 2024Provided administrative and operational support at the executive level through coordination of procurement schedules and management of documentation, aiding in leadership decision-making. Oversaw the entire procurement process, which included vendor coordination, sourcing, negotiations, and supplier communications. Maintained records for procurement, contracts, and compliance documentation to support audit readiness. Developed Excel-based tracking systems for operational reporting and workflow visibility. Ensured accurate record-keeping and easy retrieval of operational documents by maintaining a structured digital filing system. Managed communications with internal and external stakeholders, drafted official correspondence, and ensured timely follow-up on tasks.Supply Chain Assistant
Siaya Institute of Technology · 2020 — 2021Oversaw inventory and supplier tracking systems, ensuring operational data remained accurate and current. Coordinated communications with vendors, following up on outstanding deliverables and documentation. Utilized spreadsheets to create reports and monitor procurement activities for enhanced visibility and control. Assisted in administrative and operational processes to ensure effective day-to-day coordination.Procurement Assistant
Pinecone Hotel Ltd · 2016 — 2020Organized documentation systems for purchase orders, invoices, and supplier records to maintain order. Engaged with vendors and internal teams to ensure seamless supply operations while keeping administrative records organized for all transactions. Supported daily operations by handling order processing, inventory coordination, and formal correspondence. Facilitated communication between internal and external stakeholders to enhance workflow efficiency.
Skills & Expertise
Education
- Professional Diploma in Procurement & Supplies (CIPS Level 4)Chartered Institute of Purchasing & Supplies · — — 2023
- Bachelor of Purchasing & Supplies ManagementKisii University · — — 2015
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