Cheryl A.

I’m a dependable, detail-oriented professional who takes ownership of my work and consistently delivers high-quality results. I have experience in administrative support, social media management, content creation, customer service, and content moderation, allowing me to adapt quickly and work independently. I also have hands-on experience editing both short-form and long-form videos using CapCut for TikTok, Instagram, Facebook, and YouTube. I’ve managed content for local e-commerce businesses, creating engaging promotional materials that support brand growth and sales. As a content creator running my own social media page, I understand how to create content that connects with audiences, follows platform trends, and drives engagement. I’m committed to meeting deadlines, maintaining high standards, and contributing to business success with professionalism, creativity, and reliability.

• Virtual Assistant

  Outsourced Doers · 2025 — 2025
  Designed and maintained marketing funnels, including opt-in pages and lead magnets, utilizing platforms such as Click Funnels. Built and automated email sequences for various client-related purposes, including onboarding and nurturing to enhance retention and conversion. Managed and developed social media accounts on channels like Instagram, Facebook, LinkedIn, and Pinterest, creating graphics, writing captions, and engaging with followers to boost visibility and brand interaction.

• Data Entry Officer

  Taskus Inc. · 2024 — 2024
  Entered and maintained comprehensive metadata for film and television credits, ensuring accuracy by cross-referencing with official production sources and databases. Maintained quality assurance through adherence to specific formatting and categorization protocols, facilitating ease of retrieval and analysis. Participated in team discussions, contributing suggestions for workflow improvements related to data entry processes.

• Content Moderator

  Taskus Inc. · 2021 — 2024
  Monitored user-submitted and vendor-generated content on the ecommerce platform to ensure compliance with established guidelines and standards. Verified product details, such as titles and descriptions, by crosschecking with source materials. Conducted routine audits of product listings and metadata to rectify outdated or incorrect information and updated or escalated as necessary.

• Administrative Support / Receptionist

  BRJV Nata De Coco Manufacturing Inc. · 1996 — 2005
  Managed front desk operations, including handling calls, emails, and customer inquiries. Provided support through scheduling, filing, and document preparation while maintaining organized records for efficient office management. Assisted visitors, ensuring a professional reception area and coordinated office supplies inventory and orders as required. Handled both incoming and outgoing correspondence and facilitated appointments and meetings through effective calendar management.

• Receptionist & Customer Service Representative

  Slim & Trim Fitness Center · 1994 — 1995
  Maintained front desk operations, handling customer interactions and inquiries to provide service excellence. Supported administrative tasks within the organization to enhance overall office functionality.

• Retail Sales Associate

  Samsonite · 1995 — 1995
  Assisted customers in a retail environment, providing product information and engaging in sales activities to support customer needs and satisfaction.