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Cheska J. — Junior Healthcare Operations Specialist from Philippines

Cheska J.

Junior Healthcare Operations Specialist

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Cheska Julia N. is a healthcare professional with a Bachelor of Science in Physical Therapy from De La Salle Medical and Health Sciences Institute. Her experience spans across various domains, including being a Virtual Assistant & Patient Care Coordinator at Sevamedcare Pain Management, where she scheduled telehealth appointments and managed patient intake and documentation. She is skilled in HIPAA compliance, ICD-10 coding, and EMR/EHR systems, demonstrated through her role as a Medical Claims Processor at Shearwater Inc., where she processed and audited insurance claims. Cheska also worked as a Medical Coordinator at Allianz PNB Life, coordinating surgical approvals and transferring medical cases across regions. Her technical proficiency includes tools such as eClinicalWorks, Kinnser, and Microsoft Teams, underscoring her capability to handle complex workflows in fast-paced environments. Her dedication to maintaining accuracy and compliance is evidenced by her thorough documentation practices and effective use of telehealth platforms.

Experience

  • Virtual Assistant & Patient Care Coordinator

    SEVAMEDCARE PAIN MANAGEMENT · 2025 — 2026
    Scheduled telehealth PT/OT appointments, managed patient intake, and handled consent forms and follow-ups. Coordinated care while triaging patient calls.
  • Client Support & Medical Coordinator

    ALLIANZ PNB LIFE · 2024 — 2025
    Processed Guarantee of Payment for medical procedures and surgeries. Audited medical records, ensured HIPAA compliance, and coordinated urgent case transfers with providers.
  • Client Support & Medical Claims Processor

    SHEARWATER INC. · 2022 — 2024
    Processed and validated insurance claims with attention to ICD-10 and CPT coding accuracy. Reviewed rejected claims for appeals and performed auditing for out-of-network referrals.
  • Physical Therapist

    CAVITE DIAGNOSTIC CENTER STROKE CENTER · 2021 — 2022
    Assisted with physical therapy treatments and demonstrated expertise in implementing evaluations and adjustments. Conducted clinical research related to outcome measures in physical therapy.

Skills & Expertise

Education

  • Bachelor of Science in Physical Therapy
    DE LA SALLE MEDICAL AND HEALTH SCIENCES INSTITUTE · 2015 — 2022