Cheska C.

Cheska S. is a college student pursuing a Bachelor of Science in Tourism Management at Asian Development Foundation College in Tacloban City. With hands-on experience in the tourism industry, Cheska has provided customer service via phone and in-person, effectively resolving client inquiries and complaints, resulting in a 95% satisfaction rate. She has demonstrated market research abilities by analyzing travel promotions and packages, contributing to a 15% increase in group tour bookings during peak season. Cheska also assisted in creating customized travel itineraries by managing flight and hotel arrangements and played a key support role in organizing the MUPH Leyte event, overseeing venue setups and on-site logistics. Her proficiency in basic computer skills such as Docs, Word, and PowerPoint supports her operational effectiveness in the sector.