Cheyenne K.
Junior Hospitality Customer Service Specialist
Open to offersNew to PlatformAbout
Cheyenne K. is a graduate of Hospitality Management with a solid background in customer service, administrative support, and guest relations. She completed her education at both Zamboanga State College of Marine and Science Technology and Liceo de Cagayan University in the Philippines. Her professional journey includes roles such as Student Assistant, where she excelled in administrative tasks and time management, and as a Ride Attendant at Six Flags Hurricane Harbor, where she delivered exceptional customer service and ensured guest safety in a fast-paced setting. Additionally, Cheyenne gained experience as an Operations Customer Expert at Teleperformance, handling customer inquiries with efficiency and managing data securely. Her comprehensive skills and dedication make her a valuable asset in any hospitality or customer-facing industry.
Experience
Operations Customer Expert I
Teleperformance (Telco Account) · 2026 — 2026Followed operational procedures and company policies to maintain service quality. Efficiently resolved high-volume customer inquiries via voice, chat, and email. Troubleshot account issues while ensuring data management adhered to security protocols.Front Desk Office (ON THE JOB TRAINING)
Cecile's Hotel and Catering Services · 2026 — 2026Welcomed and assisted guests with inquiries, managed phone calls, and coordinated appointments. Handled check-ins and maintained office records while providing customer service and administrative support.Ride Attendant/ Team Member
Six Flags Hurricane Harbor · 2025 — 2025Provided high-quality guest service in a fast-paced environment, ensuring safety while fostering a welcoming atmosphere. Resolved guest concerns promptly and collaborated with team members to facilitate smooth daily operations.Student Assistant
Liceo de Cagayan University · 2023 — 2024Assisted in administrative tasks and front-facing office duties while addressing inquiries from students and visitors professionally. Organized records and maintained documentation systems effectively, demonstrating strong time management skills.
Skills & Expertise
Education
- Bachelor of Science in Hospitality ManagementLiceo de Cagayan University · 2022 — 2026
- Bachelor of Science in Hospitality ManagementZamboanga State College of Marine and Science Technology · 2021 — 2022
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