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Chiamaka P. — Mid-Level GoHighLevel Operations Specialist from Nigeria

Chiamaka P.

Mid-Level GoHighLevel Operations Specialist

Nigeria Less than 1 year
Open to offersNew to Platform
Languages
English
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About

Chiamaka P. is a seasoned professional specializing in sales and business operations, with a focus on marketing automation and workflow optimization. Currently serving as a GoHighLevel Operations Specialist, she excels in managing daily operations, enhancing client support through AI driven tools, and optimizing revenue workflows. In her previous role as a Content Systems and Distribution Manager, she expertly built content publishing systems and managed distribution across social media platforms, refining strategies for increased engagement. At FCB Wireless, Chiamaka honed her skills as an Appointment Setter, conducting prospecting calls and managing lead statuses with precision. Her experience extends to retail management as an Inventory Manager at Think Well Supermarket, where she implemented strategies to reduce errors and maintain product availability. Throughout her career, Chiamaka has consistently demonstrated her ability to improve customer service, streamline operations, and drive sales growth across various sectors.

Experience

  • Gohighlevel Operations Specialist

    Freelance - Part time · 2026 — Present
    Managed daily operations within GoHighLevel across agency and subaccounts to ensure a seamless workflow and effective client support. Developed automation workflows and AI agents aimed at enhancing response times, lead follow-ups, and customer engagement. Organized and maintained contact records in CRM databases for updated customer information. Optimized sales pipelines and opportunity stages for better lead tracking and conversion processes. Established client accounts and integrated third-party services to facilitate business operations and automation.

  • Content Systems and Distribution Manager

    Freelance - Part time · 2026 — Present
    Created content publishing systems for platforms such as YouTube, TikTok, Instagram, and Threads, managing uploads via Google Drive and Notion to meet deadlines. Conducted pre-production evaluations that included viral topic research, hook tests, and competitor analysis; transformed YouTube videos into short-form content to enhance audience engagement. Implemented analytical feedback mechanisms and executed rapid tests for hooks and formats to refine strategies, focusing on successful approaches.

  • Salesperson

    Grocery Store · 2021 — 2022
    Guided customers in locating products, addressing inquiries, and providing recommendations to enhance the shopping experience. Ensured neatness of products by restocking shelves and arranging displays according to promotional materials. Monitored product quality and expiration dates to maintain a clean and safe shopping environment.

  • Appointment Setter (Outbound)

    FCB Wireless
    Performed outbound prospecting calls utilizing CloudTalk to engage and evaluate potential leads. Assessed leads according to established criteria and identified promising prospects for further follow-up. Maintained accurate records of call outcomes and lead statuses in Google Sheets for effective tracking and reporting.

  • Inventory Manager

    Think Well Supermarket
    Oversaw inventory management using Biz Edge software, significantly reducing record errors and ensuring product availability. Handled POS transactions with speed and precision, achieving full cash accuracy during peak sales periods. Addressed pricing and product queries from customers, which lessened disputes and enhanced customer trust. Managed stock audits and supplier deliveries to prevent shortages and ensure consistently stocked shelves. Improved in-store efficiency by reorganizing storage and shelf layouts for quicker product retrieval.

  • Personal Assistant Intern

    Grow with Alerah
    Coordinated client email communications and organized discovery calls via Gmail and Calendly to ensure effective communication. Conducted research on potential collaborators and evaluated client social media accounts for growth opportunities. Developed Google Forms and generated reports to collect client feedback in support of marketing strategy development.

  • Salesperson

    Zikel Cosmetics
    Assisted customers in selecting suitable skincare and makeup products through personalized recommendations, fostering trust and encouraging repeat purchases. Promoted new and related products through effective upselling and cross-selling techniques. Accurately processed payments and maintained well-organized displays, ensuring a pleasant shopping experience.

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