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Chidinma J. — Mid-Level Executive Assistant from Nigeria

Chidinma J.

Mid-Level Executive Assistant

Nigeria No experience yet
Open to offersNew to Platform
Languages
English
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About

Chidinma J., based in Abuja, Nigeria, is a Certified Executive Assistant with extensive experience in providing executive support and administrative operations. She is highly skilled in calendar management, travel coordination, and customer service. Throughout her career as an Executive Assistant and Virtual Assistant, Chidinma has adeptly managed executive calendars, coordinated both domestic and international travel logistics, and handled email correspondence. Her work in customer support has seen her effectively respond to inquiries across multiple channels while maintaining high satisfaction levels. Armed with a Higher National Diploma in Public Administration and multiple certifications, she excels in utilizing tools like Microsoft Office Suite and Google Workspace to optimize operations and support executives and teams in achieving organizational goals.

Experience

  • Customer Support Representative

    Company not specified · 2011 — Present
    Responded to customer inquiries via email, phone, and chat platforms. Addressed and resolved complaints while maintaining customer satisfaction. Provided detailed information regarding products and services. Fostered positive relationships with customers through effective communication and problem-solving strategies. Documented interactions and maintained precise customer records.
  • Executive Assistant / Virtual Assistant

    Freelance & Remote Support
    Managed executive calendars and scheduled appointments. Coordinated both domestic and international travel logistics, including flights and accommodations. Organized and followed up on email correspondence for clients. Conducted research and prepared materials for meetings. Coordinated virtual meetings and tracked discussions and action items accurately. Addressed customer inquiries and resolved issues professionally. Ensured the confidentiality of sensitive information and facilitated smooth administrative processes.

Skills & Expertise

Education

  • Higher National Diploma in Public Administration
    Not stated

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