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Chinedu P. — Mid-Level Virtual Assistant and Administrative Support Specialist from Nigeria

Chinedu P.

Mid-Level Virtual Assistant and Administrative Support Specialist

Nigeria 1-2 years
Open to offersNew to Platform
Languages
English
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About

Chinedu P. is a dedicated professional with extensive experience as a Virtual Assistant, Secretary, and Content Support Specialist in the real estate and customer service sectors. At BMB Nigeria Ltd, Chinedu managed client communications, scheduling, and document preparation, successfully maintaining property records and assisting in market research. During her tenure as an Audit Assistant with Greater Washington Limited, she supported financial audits, performed account reconciliations, and prepared audit documentation. In her role at Outcess Solutions Nigeria Limited, she excelled as a Customer Service Representative, adeptly resolving technical issues for GOtv subscribers and contributing to upsell targets. Proficient in CRM systems, Microsoft Office, and Google Workspace, Chinedu ensures efficient workflow management and maintains high-quality client support. She holds a B.Ed in Biology from the University of Abuja, further enhancing her analytical and research abilities. Her commitment to excellence is reflected in her capacity to adapt to fast-paced environments and deliver consistent administrative support.

Experience

  • Secretary

    BMB NIGERIA LTD · 2026 — Present
    Managed client communications and scheduled property viewings while coordinating meetings. Organized and maintained property documents and contracts, ensuring accurate records of listings, inquiries, and transactions. Provided virtual and in-office administrative support, including reports and correspondence, and conducted property and market research to assist management.
  • Audit assistant

    Greater Washington Limited (NYSC) · 2024 — 2025
    Assisted in financial audits by verifying records, bank statements, and invoices. Conducted account reconciliations and preliminary risk assessments, while preparing audit working papers and draft reports under supervision. Supported data analysis for compliance and accuracy.
  • Customer service rep/call agent

    Outcess Solutions Nigeria Limited · 2024 — 2024
    Provided support to GOtv subscribers regarding subscriptions, payments, decoder, and signal issues. Addressed technical problems and ensured high first-call resolution rates. Engaged in virtual assistance with account updates, billing, and service upgrades, while promoting GOtv packages and maintaining CRM records to generate management reports.

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