Chinmay D.
Mid-Level Infrastructure & System Support Engineer
Open to offersNew to PlatformAbout
Chinmay D. is an experienced Infrastructure & System Support Engineer with over four years of expertise managing extensive enterprise environments. He has a proven track record of administering over 600 AWS cloud servers and more than 1,300 physical servers, spanning 12 global territories. His skills are well-grounded in Windows/Linux administration, AWS operations, and enterprise monitoring using Icinga2 and Grafana. His current role at CEX Webuy Entertainment Pvt. Ltd. involves supporting a diverse array of servers, implementing monitoring solutions, and ensuring high availability through proactive incident management. He is also adept at troubleshooting replication issues, investigating SentinelOne alerts, and managing on-premises infrastructure. Chinmay brings previous experience as an Associate System Administrator with Circular Edge Solutions Pvt. Ltd. and IT Executive at Enser Communications, enhancing his skills in Windows/Linux administration, VMware, and network configuration. He holds a Bachelor of Computer Applications from Arunodaya University.
Experience
System Support Engineer
CEX Webuy Entertainment Pvt. Ltd. · 2025 — PresentProvide support for over 600 AWS cloud servers along with 1,300 physical servers distributed across 12 territories. Oversee data center, database, and various server types including Icinga Satellite and general servers. Execute Icinga2 installation and configuration, agent deployment, and satellite upgrades. Facilitate the onboarding of Windows/Linux servers, routers, and firewalls into Icinga using NSClient++. Develop and troubleshoot monitoring services, plugins, and alerts, while overseeing Grafana and AWS CloudWatch dashboards. Manage EC2 start/stop operations and create CloudWatch alarms. Address issues with Active Directory and SQL replication. Respond to SentinelOne alerts through hash analysis and historical detections, implementing threat mitigation procedures. Create service accounts for IIS and support tasks, along with troubleshooting various software and monitoring services. Conduct server health checks and decommission servers from monitoring tools as necessary.Associate System Administrator
Circular Edge Solutions Pvt. Ltd. · 2024 — 2025Perform Windows and Linux administration tasks, including managing Active Directory, Group Policy, DNS, and DHCP configurations. Handle Linux user and group management while working with ACL, LVM, RAID, NFS, and cron jobs. Engage in VMware virtual machine operations such as creation, deletion, and snapshot management. Manage firewall rules and VPN users while supporting SQL backup processes and system health monitoring.IT Executive
Enser Communications · 2024 — 2024Provide desktop and laptop support including assistance with Active Directory, Outlook, and Office365 applications. Manage printer connectivity, LAN/Wi-Fi, and VPN support while engaging in asset management and remote support activities.Technical Support Engineer
AI Infotech · 2021 — 2023Deliver L1/L2 support by installing Windows and conducting hardware diagnostics. Manage replacement tasks related to RAM, HDD, and SSD, while supporting printers and antivirus solutions. Oversee networking issues and provide remote support, documenting processes as needed.
Skills & Expertise
Education
- BCAArunodaya University · 2021 — 2024
- HSCMaharashtra State Board · — — 2020
- SSCMaharashtra State Board · — — 2018
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