Chioma E.
Junior Virtual Assistant
Open to offersNew to PlatformAbout
Chioma E. is an experienced Virtual Assistant based in Abuja, Nigeria, with a solid foundation in Business Administration. She provides remote administrative, customer service, and operational support to businesses. Her freelance work since 2023 includes managing inboxes, handling email & calendar management, conducting precise data entry, supporting social media activities, and delivering efficient customer support across various channels such as email, chat, and phone. Previously, as a Customer Service Representative, Chioma resolved customer inquiries and maintained comprehensive records. Proficient in Microsoft Office Suite, Google Workspace, and project management tools like Trello and Asana, she consistently ensures organized workflows and clear client communications within remote business environments.
Experience
Virtual Assistant
Freelance · 2023 — PresentOversaw client communications by managing inboxes and responding professionally. Scheduled meetings and coordinated calendars to facilitate operations. Conducted data entry with precision, ensuring records were well-organized. Engaged in online research and communicated findings effectively. Assisted with social media tasks, including content posting and audience interaction. Provided customer support, addressing and resolving issues promptly.Customer Service Representative
Remote · 2022 — 2023Addressed customer inquiries through various channels, ensuring timely responses. Handled complaints in a manner that enhanced customer satisfaction. Kept comprehensive records of all customer interactions. Offered informative guidance regarding products and services.
Skills & Expertise
Education
- Bachelor's Degree in Business AdministrationNile University, Nigeria · — — 2024
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