Chivone N.

Chivone N. is a seasoned professional with extensive experience in human resources and customer service. Formerly working as a HR Manager at the Laguna Group of Companies, Chivone has specialized in customer interaction, demonstrating strong capabilities in roles such as Customer Service Agent and Representative at companies like Concentrix handling Sprint/T-Mobile, and FIS Global. Her experience encompasses responding to customer inquiries via chat and email, approving loan applications, processing payments, and promoting financial products. She also brings valuable technical support experience, adept at resolving customer technical issues. Chivone has an academic background in Human Resource Management, with a degree from the University of Cebu. Additionally, she has harnessed her organizational skills as an office secretary, managing tasks such as document preparation, payroll, and inventory at Laguna Garden Cafe, ensuring efficient office operations.