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Chiwunma C. — Junior Administrative Virtual Assistant from Nigeria

Chiwunma C.

Junior Administrative Virtual Assistant

Nigeria 6+ years 5 - 100 USD per hour
Open to offersNew to Platform
Languages
English
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About

Njoku C. is an experienced Administrative Virtual Assistant and Data Entry Specialist with over three years of success in providing comprehensive remote support for small to medium-sized businesses. Specializing in calendar management, CRM, database management, and Google Workspace administration, Njoku has proved instrumental in enhancing data accuracy and workflow optimization. As an Account Assistant at Euro-Mega Atlantic Nigeria Ltd, she adeptly manages customer account inquiries and reconciles balances using SAP Financial Modules, ensuring data consistency and integrity. Her tenure also includes a contractual role in sales support, where she contributed to optimized sales adjustments and compliance. Njoku holds an MD in Business Administration from the National Open University of Nigeria, complemented by certifications in IT support and effective finance practices, reflecting her commitment to advancing her skillset in administrative and financial environments.

Experience

  • Account Assistant

    Euro-Mega Atlantic Nigeria Ltd · 2025 — Present
    Managed customer account inquiries by maintaining regular communication with depot cashiers, ensuring accurate account records and resolving issues promptly through email communication and SAP Financial Modules. Verified and processed customer invoices and payment documentation to enhance data accuracy and minimize reconciliation errors by reviewing and validating records within the SAP system. Reconciled customer account balances across multiple depot locations, confirming consistency between payments received and system records with the use of SAP Financial and reporting tools.

  • Account Assistant

    Euro-Mega Atlantic Nigeria Ltd · 2022 — Present
    Executed payment transactions across various Internet Banking platforms, ensuring financial records were accurate and timely by adhering to standardized procedures. Coordinated inventory replenishment requests to support operations and prevent stock shortages by employing structured tracking and internal coordination processes. Processed daily petty cash transactions, ensuring precise expense tracking and preparing audit-ready records with data entry and validation in the SAP ERP system.

  • Sales Support (Contract)

    Euro-Mega Atlantic Nigeria Ltd · 2022 — 2022
    Created and processed Sales Credit Memos (CMs) in accordance with internal policies to ensure accurate sales adjustments and compliance, involving the validation of supporting documents and updates in company systems. Verified and validated sales summaries submitted from multiple depot locations, enhancing data accuracy and reporting reliability through thorough review and cross-checking of sales data. Prepared and submitted sales and performance reports to the Sales Supervisor, facilitating informed decision-making by utilizing sales tracker updates and trend analysis within structured reporting formats.

Skills & Expertise

Account ManagementData AnalysisEmail ManagementCustomer ServiceVirtual AssistantData Entry SpecialistAccounts Reconciliations

Education

  • M.D. Business Administration
    National Open University of Nigeria · 2017 — 2019
  • Education/Accountancy
    University of Nigeria, Nsukka · 2014 — 2016

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