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Chlouie R. — Junior Customer Service Representative from Philippines

Chlouie R.

Junior Customer Service Representative

Philippines 3-6 years
Open to offersNew to Platform
Languages
English
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About

Candy Joy S. is a licensed English teacher with a solid footing in both education and the BPO industry. She has honed her skills in communication and customer service by providing technical support at Panasiatic Solutions and managing travel accounts for the Philippine Airlines. Her professional journey is marked by proficient communication skills and problem-solving abilities, effectively resolved complex customer issues, and ensured high levels of satisfaction. candy Joy has a Bachelor of Secondary Education, major in English from Kabankalan Catholic College, where she was on the dean's list. Beyond the classroom, she has experience in retail and medical merchandising, having worked as a sales clerk at Liam Anton Hardware and a merchandiser at Medical Center Trading Corporation. Her ability to adapt to diverse environments and deliver service excellence makes her an asset in both educational and business domains.

Experience

  • Sales Clerk

    Liam Anton Hardware and Construction Supply · 2021 — 2023
    Provided customer service and product knowledge in hardware and construction supplies, assisting customers with home repair and building projects. Effectively managed liquidation processes and facilitated contractual supplies for government and school projects, ensuring professionalism and accuracy in transactions.
  • Merchandiser

    Medical Center Trading Corporation - Bacolod · 2017 — 2020
    Assisted customers in choosing and purchasing hospital, medical, and laboratory supplies by offering product knowledge and support. Ensured quality product access and provided reliable service while upholding high standards of customer care.
  • Chat/Voice Support

    Philippine Airlines
    Delivered chat and voice support to passengers by addressing inquiries, reservations, and service-related issues with precision and professionalism. Ensured smooth travel experiences by multitasking across various systems, promptly resolving problems, and upholding high levels of customer satisfaction.
  • Customer Service Representative

    Panasiatic Solutions
    Managed customer inquiries and technical issues associated with internet services for global clients in a fast-paced call center. Utilized strong communication and problem-solving skills to offer dependable technical support and outstanding customer service while guiding customers to ensure consistent service delivery.

Skills & Expertise

Education

  • Bachelor of Secondary Education Major in English
    Kabankalan Catholic College · 2019 — 2023

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