Chris A.
Junior Customer Service Representative
Open to offersNew to PlatformAbout
Chris A. is a licensed professional teacher with a major in English, recognized for academic excellence at the Southern Philippines Agri-Business and Marine and Aquatic School of Technology. Leveraging his expertise in customer service and administrative support, Chris effectively manages calendars, client communications, and record maintenance. His recent roles include a Financial Executive at AXA Philippines, where he provided crucial support in financial services, improving workflow efficiency and client satisfaction. Chris also served as a Customer Service Representative at Ibex Global, excelling in resolving customer inquiries across multiple communication channels. In his freelance role as a Junior Marketing Executive at MarchiteQ, he contributed to shaping marketing strategies through content creation and market research. Chris is proficient in using CRM platforms and AI-assisted productivity tools to enhance business operations.
Experience
Junior Marketing Executive
MarchiteQ · 2026 — PresentContributed to marketing initiatives by assisting with content creation and managing social media scheduling. Conducted research on market trends and competitors to inform campaign strategies. Produced and edited marketing materials and documentation for client needs.Financial Executive
AXA Philippines · 2025 — 2026Addressed client inquiries regarding financial services and managed appointment scheduling. Ensured accurate maintenance of client records and handled documentation processes. Offered administrative guidance to enhance workflow and client satisfaction.Customer Service Representative
Ibex Global · 2022 — 2025Engaged with customers through phone, email, and chat, providing prompt resolutions to inquiries. Oversaw order management processes, including updates, returns, and refunds, while ensuring a satisfactory customer experience. Logged customer interactions and maintained precise records using CRM platforms.Screenwriter
Bliss Creative Photography · 2018 — 2020Authored and developed scripts for wedding videos and promotional projects. Engaged in research activities to enhance content creation tailored to client specifications. Coordinated client communications and managed project timelines effectively.
Skills & Expertise
Education
- BS Education, Major in EnglishSouthern Philippines Agri-Business and Marine and Aquatic School of Technology
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