Christian B.

Christian F. is a seasoned professional in the customer service and technical support fields, with over five years of experience in the BPO industry. His career spans several reputable companies, where he honed his skills in resolving customer issues and optimizing operational workflows. At Concentrix Davao and Teleperformance Davao, Christian served as a Technical Support Representative, excelling in diagnosing software and hardware problems and troubleshooting technical issues. His role extended to Awesome OS Davao, where he worked as a Customer Service Representative, managing orders and providing product information. In his role at Remitly, he ensured compliance with financial regulations and supported teams with insights driven by data, while his experience as a Facebook Ads Manager involved creating ad campaigns and optimizing performance. Christian holds a foundation in Business Administration and Computer Hardware from the University of Mindanao, complemented by strong proficiencies in Salesforce and Facebook Ads.