Christian M.

Christian Mark O., a seasoned professional based in Mabalacat, Pampanga, Philippines, has excelled in diverse roles across the customer service and financial sectors. With a degree from Mabalacat City College, Christian has garnered substantial experience as a Customer Service & Insurance Sales Representative at Smart Financial, where he adeptly managed communications using tools like CRM, XM360, and Vicidial, achieving a remarkable 95% Customer Satisfaction rate. Prior to that, he served as a Technical Support Specialist at VXI Clark and Sutherland Clark, delivering remote troubleshooting and maintaining service quality. At Swissôtel Clark, he demonstrated proficiency as a Corporate Bookkeeper, enhancing financial documentation productivity by 30% through meticulous digital filing and reconciliation processes. Proficient in consultative selling, bookkeeping, and leveraging platforms such as Google Workspace and Microsoft Office Suite, Christian aims to offer high-level efficiency and reliable administrative support tailored to business needs.