Christiana A.
Mid-Level Claims Analyst
Open to offersNew to PlatformAbout
Christiana Angela C. is an experienced Virtual Assistant and Claims Analyst with a background spanning customer service, administrative support, and fraud investigation across healthcare, insurance, and marketing sectors. While at Studio Shadow, she developed and executed marketing strategies, tracked campaign data, and focused on maximizing ROI for business goals. At Teleperformance, Christiana Angela C. streamlined insurance claims processing—handling more than 60 claims daily with 98% accuracy—while ensuring strict regulatory compliance and improving resolution turnaround by 15%. Her tenure at Shiparapua Maternity Clinic included leading and mentoring a marketing team, managing campaign optimization, and boosting brand engagement. Her hard skills in financial reporting, calendar management, and project management are underpinned by software proficiency in MS Office, GSuite, Asana, Trello, and Salesforce. She holds a Bachelor of Science in Accountancy and is a certified bookkeeper.
Experience
Executive Virtual Assitant
Studio Shadowe · 2025 — 2026Christiana Angela C. is a results-driven Executive Assistant and Claims Analyst with a strong background in executive support, operations, and data-driven decision-making across healthcare, insurance, and marketing sectors. She brings a strategic approach to workflow optimization, stakeholder coordination, and performance tracking, consistently aligning administrative and operational functions with organizational objectives. In her role at Studio Shadow, she led the development and execution of marketing strategies, leveraging data analytics to monitor campaign performance and maximize return on investment. During her tenure at Teleperformance, she optimized insurance claims operations by processing over 60 claims daily with 98% accuracy, while ensuring regulatory complianceClaims Representative & fraud Analysr
Teleperformance · 2023 — 2024Handled insurance claims processing with a focus on achieving 98% accuracy in resolution turnaround times.Executive Assistant/ Adinistrative Assistatnt
Shiprahpuah Maternity Clinic · 2022 — 2023Managed medical logs and maintained accurate client information, ensuring proper documentation, confidentiality, and compliance with organizational standards. Oversaw documentation processes and supported social media management by organizing content, scheduling posts, and maintaining consistent online engagement aligned with business objectives.Claims Representative/CSR
Shiparapuh Maternity Clinic · 2022 — 2023Developed marketing strategies aimed at enhancing brand visibility and driving engagement while leading a marketing team for improved campaign outcomes.
Skills & Expertise
Education
- Bachelor Of Sicence in AccountancySan Sebastian College of Recolectos
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